Here you will find answers to some Frequently Asked Questions we get asked:
1. Can I pick up from and return to you?
As we do not have a store that we operate from we do not allow customers to pickup from or return items to us. We only provide a delivery and pickup service. For delivery charges please click here.
2. What is your preferred payment method?
Our preferred payment is cash on delivery. If cash on delivery does not suit you, we can arrange for payment to be made via EFT transfer or credit card payment (which attracts a 4% credit card processing fee).
3. Do you price match quotes from other companies?
Unfortunately we do not price match other companies as we believe the prices we charge are great value for the quality of equipment we stock and the great service we provide. We offer monthly specials to fans of our facebook page. Click here to visit our page and become a fan in order to receive the monthly specials.
4. What are your trading hours?
Being a family owned and operated business allows us to work 7 days a week. Our phone is always on and if we do not answer the phone when you call, please leave a voicemail message and we will return your call as soon as possible. Alternatively you can submit an online enquiry or order anytime by clicking here and we will get back to you as soon as possible.
5. Do you have anything else in your range that isn’t on your website?
If you are looking for a particular item that isn’t in our range (e.g. wedding decorations) please give us a call or email us with your enquiry and we will speak to our decorations partner to get it for you. If our partner does not have it, we will provide you with details of hire companies that have what you are looking for.
6. Are you items clean or do I have to clean them myself?
ALL of our items are cleaned prior to being delivered to our customers.
7. Do you deliver to and pick up from parks and public areas?
We deliver to and pick up from any location Sydney-wide.
8. I submitted an online enquiry/order but I have not heard back from you?
We respond to all online enquiries and orders within 24 hours. Please be sure to check your SPAM or JUNK MAIL box for our reply. If after checking you still have not received it, please call or sms us on 0435268236.
Have a question that hasn’t been answered in the FAQ section? Email your enquiry through by clicking here or call us on 0435268236.
What our customer’s say
Called these guys for some equipment for my wifes birthday. Prices were great, delivery charges are cheaper than anyone else and they picked up the stuff from my place even when I wasn’t home. Thumbs up!
Just wanted to let you know your chairs and tables made my confined space look very spacious and guests were very comfortably. It did not looked cluttered at all.Definitely will continue to use your service. Your delivery was excellent – delivery and pick up credit to your staff.
Ordered 6 heaters for my partner’s 30th Birthday. Heaters really came in handy, service was great, price was very low and quality of the products were tip top. Will definitely hire from you again!! Awesomeness…
Just wanted to say a big thank you for your chair delivery and forproviding us a hassle free service =)Very professional and friendly service. Thanks again!
I was very happy with your service and your clean chairs and tables. All my friends were impressed with the cleanliness of your products too. Thank you. See you next time.
I’ve hired from another company previously because they were cheap but wasn’t happy that we had to clean the chairs and tables before we could use them. I was very happy with the cleanliness, quality and price of the chairs I hired from budget event hire. I will definitely use your company again.
Thank you so much for your excellent service. Chairs and tables were delivered spotless for my daughters kitchen tea party. They were delivered and picked up as promised and delivery men were extremely polite. I would be more than happy to recommend your company.
I hired some tables and chairs for my childrens christening and couldnt be happier with not only the quality of the products but also the service I recieved. I am now back to use their services again!
We would just like to thank you for providing our wedding ceremony chairs. Your service throughout the whole process was wonderful, and the chairs were in perfect condition. The delivery and pick up process was also very smooth (the gentleman who delivered them was great!!) I will definitely be recommending you to anyone who would like to hire equipment for their functions. Once again, thank you very much!
Thanks, the chairs were great and we really appreciated having them delivered earlier for no extra cost.Thanks so much!