Here you will find answers to some Frequently Asked Questions we get asked:
1. Can I pick up from and return to you?
As we do not have a store that we operate from we do not allow customers to pickup from or return items to us. We only provide a delivery and pickup service. For delivery charges please click here.
2. What is your preferred payment method?
Our preferred payment is cash on delivery. If cash on delivery does not suit you, we can arrange for payment to be made via EFT transfer or credit card payment (which attracts a 4% credit card processing fee).
3. Do you price match quotes from other companies?
Unfortunately we do not price match other companies as we believe the prices we charge are great value for the quality of equipment we stock and the great service we provide. We offer monthly specials to fans of our facebook page. Click here to visit our page and become a fan in order to receive the monthly specials.
4. What are your trading hours?
Being a family owned and operated business allows us to work 7 days a week. Our phone is always on and if we do not answer the phone when you call, please leave a voicemail message and we will return your call as soon as possible. Alternatively you can submit an online enquiry or order anytime by clicking here and we will get back to you as soon as possible.
5. Do you have anything else in your range that isn’t on your website?
If you are looking for a particular item that isn’t in our range (e.g. wedding decorations) please give us a call or email us with your enquiry and we will speak to our decorations partner to get it for you. If our partner does not have it, we will provide you with details of hire companies that have what you are looking for.
6. Are you items clean or do I have to clean them myself?
ALL of our items are cleaned prior to being delivered to our customers.
7. Do you deliver to and pick up from parks and public areas?
We deliver to and pick up from any location Sydney-wide.
8. I submitted an online enquiry/order but I have not heard back from you?
We respond to all online enquiries and orders within 24 hours. Please be sure to check your SPAM or JUNK MAIL box for our reply. If after checking you still have not received it, please call or sms us on 0435268236.
Have a question that hasn’t been answered in the FAQ section? Email your enquiry through by clicking here or call us on 0435268236.
What our customer’s say
You guys were more then we expected, thankyou again we were extremely pleased with how clean your tables and chairs were, will definitely be recommending you to family and friends. Couldn’t be more satisfied, thanks again guys.
I’ve hired from another company previously because they were cheap but wasn’t happy that we had to clean the chairs and tables before we could use them. I was very happy with the cleanliness, quality and price of the chairs I hired from budget event hire. I will definitely use your company again.
Thank you for the well wishes and thank you and your team for providing such an exceptional service on Saturday! I will definitely be recommending you guys to our friends.
I was very happy with your service and your clean chairs and tables. All my friends were impressed with the cleanliness of your products too. Thank you. See you next time.
Guys thank you so much for your OUTSTANDING service. I was panicking when the other guys didn’t show up and didn’t answer the phone when I tried calling them but thankfully you guys saved the day. You are the BEST! Thank you! Thank you! Thank you!
Our event on Saturday 24th May ran very smoothly, and the delivery and pickup was perfect- great service, thank you!
We would just like to thank you for providing our wedding ceremony chairs. Your service throughout the whole process was wonderful, and the chairs were in perfect condition. The delivery and pick up process was also very smooth (the gentleman who delivered them was great!!) I will definitely be recommending you to anyone who would like to hire equipment for their functions. Once again, thank you very much!
Just wanted to say a huge thank you to you and your team. Your excellent service, promptness, professionalism and great product helped us run our event smoothly and successfully. We had a great day on Saturday and will definitely be using your service again!
Thanks, the chairs were great and we really appreciated having them delivered earlier for no extra cost.Thanks so much!
Thank you for making hiring so easy. I hired 6ft tables and white chairs for my son’s first birthday. The delivery was on time, equipment clean and everyone was comfortable. Thankyou once again, looking forward to using you in the future